Terms And Conditions

1. Terms & Conditions – Arogya Niketan Private Limited

Last Updated: [Insert Date]

Welcome to Arogya Niketan Private Limited (“Company”, “we”, “us”, “our”).
By accessing or using our platform, you agree to the following terms and conditions.


1. Use of Platform

You agree to use our website/admin panel for lawful purposes only.
Any unauthorized access, hacking attempts, misuse, or violation of these terms may result in account suspension.


2. Account Registration

To use certain features, you may need to create an account.
You agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Notify us immediately of any unauthorized access

We are not liable for loss caused due to misuse of your login credentials.


3. Products & Services

Our platform provides:

  • Puja items & spiritual products

  • Healthcare/hospital services (coming soon)

All product images are for representation. Actual product may vary slightly in color or packaging.


4. Orders & Payments

  • All orders are subject to confirmation and availability.

  • Prices may change without prior notice.

  • Payments are processed securely through third-party gateways.

We are not responsible for payment failures caused by the payment provider.


5. Cancellation

Orders can be cancelled only before they are packed/shipped.
Once dispatched, cancellation is not possible.


6. Intellectual Property

All logos, content, images, and data on this platform belong to Arogya Niketan Pvt. Ltd.
Copying or redistribution without permission is strictly prohibited.


7. Limitation of Liability

We are not responsible for:

  • Delays due to courier partners

  • Technical errors or downtime

  • Product misuse

  • Third-party service issues


8. Governing Law

These terms are governed by Indian law.
Any disputes shall be resolved in the courts of [Insert City/State].


9. Contact

Email: [Insert Email]
Phone: [Insert Phone]


2. Refund & Return Policy

Last Updated: [Insert Date]

We aim to provide quality puja items and reliable services.
Please read our refund and return rules carefully.


1. Return Eligibility

You can return products only if:

  • You received a damaged product

  • Wrong item was delivered

  • Product is missing from your order

We require unboxing video for proof.


2. Non-Returnable Items

Certain items cannot be returned:

  • Opened or used puja items

  • Incense, dhoop, essential oils

  • Customized or special-order items

  • Items damaged due to customer handling


3. Refund Process

Refund is issued in the following cases:

  • Product returned successfully

  • Order cancelled before dispatch
    Refund will be credited to your original payment method or wallet within 5–7 working days.


4. Replacement

In case of defective or incorrect product, replacement will be sent based on availability.


5. Contact for Refund/Return

Email: [Insert Email]
Phone: [Insert Phone]


3. Shipping & Delivery Policy

Last Updated: [Insert Date]

We deliver puja items safely and securely across India.


1. Shipping Time

Orders are processed within 1–2 business days.
Delivery time depends on:

  • Customer location

  • Courier service
    Usually 3–7 business days across India.


2. Shipping Charges

Shipping fee may apply based on:

  • Order value

  • Delivery location
    Charges will be shown during checkout.


3. Order Tracking

Once shipped, tracking details will be sent via SMS/Email.


4. Delivery Issues

We are not responsible for:

  • Delays due to courier company

  • Incorrect address provided by customer

  • Unavailable customer at delivery time


5. Lost or Stolen Packages

If a package is marked delivered but you did not receive it, please contact us within 48 hours.


4. Disclaimer

Last Updated: [Insert Date]

Arogya Niketan Private Limited provides products and services for spiritual and wellness purposes.


1. General Information

All content, products, and services are provided “as is,” without guarantees of accuracy, completeness, or reliability.


2. Product Disclaimer

  • Puja items are for spiritual and religious use.

  • We do not claim any supernatural or guaranteed results.

  • Color, design, and packaging may vary slightly from images.


3. Medical Disclaimer

Our upcoming hospital/healthcare services aim for general wellness.
This platform does not provide emergency medical advice.
Always consult a certified doctor for medical concerns.


4. Third-Party Links

We may show links to external sites.
We are not responsible for their content, privacy practices, or actions.


5. Limitation of Liability

We are not liable for:

  • Misuse of products

  • Technical website issues

  • Delays caused by courier partners

  • Losses caused by user mistakes